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Capturx Pen Manager icon is not showing in the system tray.

Full Issue/Question

Capturx Pen Manager icon is not showing in the system tray.

Solution/Answer

Reboot your machine and verify the following:

  • Services are started
    1. Digital Pen rendezvous
    2. Digtal Pen Socket to USB protocol
    3. Penx Communication Service (not necessary for Pen Manager 3.3)
     
  • Processes are started
    1. DockingEngine.exe (not necessary for Pen Manager 3.3)
    2. CapturxPenManager.exe 
     
  • Verify that only one Capturx Pen Manager is listed in Add/Remove or Program and Features.
    Important if other Adapx applications were previously installed.

Knowledge Base #

33

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