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Knowledge Base Article #12

Article ID: 12 - Last updated January 6, 2012 - 11:21am

What do I do if I forget my digital pen password?

Question
What do I do if I forget my digital pen password?
Answer
After setting a password, the ink cannot be downloaded from the digital pen without password validation. If you use a password, include a good hint that will help you remember it. If you forget the password, you must reset the digital pen to enter a new one and this deletes the contents of the memory.