Knowledge Base Article #12
Article ID: 12 - Last updated January 6, 2012 - 11:21am
What do I do if I forget my digital pen password?
All versions of Capturx Pen Manager, Capturx Pen Manager 3.1, Capturx Pen Manager 3.2.1, Capturx Pen Manager 3.3, Capturx Pen Manager 3.3.1, Capturx Pen Manager 3.4, Digital Pen, FAQ
Question
What do I do if I forget my digital pen password?
Answer
After setting a password, the ink cannot be downloaded from the digital pen without password validation. If you use a password, include a good hint that will help you remember it. If you forget the password, you must reset the digital pen to enter a new one and this deletes the contents of the memory.
