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Knowledge Base Article #90

Article ID: 90 - Last updated October 9, 2011 - 1:18pm

Why do I get a SQL error?

Question
Why do I get a SQL error when I try to install or use the Capturx extension after I have not used it for a period of time?
Answer
This can result from having your computer or DB files set for compression. To ensure your DB files are not compressed: 1. Select the database folder causing the problem. 2. Make sure the Compress Folder option is unchecked. 3. Reboot your system and try installing or using the Capturx extension again. If the problem continues, contact Adapx technical support for help.